Care & Maintenance

Maintaining Your Product

HanStone Quartz is proud to provide our clients with a Lifetime Residential Warranty and a 10 Year Commercial Warranty.

HanStone Quartz is a hard, nonporous, natural quartz surface that makes cleaning quick and easy. With proper care and maintenance and some industry tips and tricks, hard-to-clean stains, spills and messes are a thing of the past.

View Maintenance Guide

HanStone Recommendations

COVID-19 Sanitizing

For cleaning and disinfecting, use the following procedure on your Quartz countertops:

Mix a solution of 30% water and 70% denatured alcohol.* Apply solution to a clean microfiber or cotton cloth and wipe the entire countertop surface and edges. Rinse the areas just cleaned again using a damp cloth.

Repeat this procedure several times per day – or as often as needed, depending on traffic, to control the spread of germs.

*Note: Denatured alcohol is a solvent that has pungent-smelling additives to discourage consumption. While marginally less effective, isopropyl or rubbing alcohol can be substituted and used at full strength. Please note that for any of these alcohol-based products, you should follow the manufacturer’s instructions for use and safety precautions, including the following:

  • Do not mix with other chemicals. Use only water when diluting.
  • Alcohol is flammable. Do not use around open flames or around any ignition source.
  • Use with proper ventilation, as fumes can be harmful or irritating.
  • May cause skin irritation, especially around open wounds.
  • Never ingest or consume any of the products listed.
  • Keep away from children.

Routine Care & Maintenance

Clean surfaces with soap and water regularly to maintain the lustrous gloss and radiant sheen. Make sure to use warm water, a damp cloth and a small amount of non-abrasive cleaner that does not contain bleach.

HanStone Quartz’s new leather finish will more easily show signs of daily use. As a result, the finish will require more frequent cleaning and daily maintenance than other HanStone Quartz polished finishes.

Although HanStone Quartz is stain-resistant, spills should be cleaned as soon as possible. Liquid spills and stains from fruits, vegetables, or other foods should be immediately cleaned with soap and water.

Daily Cleaning

HanStone Recommends:

Option 1 - Soap & Water
Option 2 - Rubbing Alcohol & Water solution
Tip: Always use a non-abrasive cloth when cleaning to avoid dulling your surface.

Natural Oils and Synthetic Oils (Olive Oil, Canola Oil, etc.)

Oils on any counter surface can leave the finish looking messy and smudged, with poor light reflectivity.

HanStone Recommends:

Option 1 - Soap & Water
Option 2 - Use a mild, alcohol-based degreaser such as Simple Green All Purpose Cleaner or rubbing alcohol.

Cosmetics (Shampoo, Creams, Makeup)

Staining resulting from cosmetic products can make anyone worried. Don’t be! We can help.

HanStone Recommends:

Option 1 – Soap & Water
Option 2 – Apply hydrogen peroxide with a max 30% concentration, then rinse and wipe with water.*
Option 3 – Rubbing alcohol
*Tip: Please remove any residue from the hydrogen peroxide solution after cleaning to avoid any changes to HanStone’s brilliant surface.

Metals (Kitchen Tools, Metal Pots and Knife Marks)

Metal Marks on a quartz surface can often be confused for scratches. These marks can be easily removed using simple methods.

HanStone Recommends:

Simple Green Pro HD
Tip: When cleaning any surface, the rule of thumb is to never apply pressure heavier than the natural weight of your hand. Otherwise, you can create dull spots.

Metal Rust Stains

HanStone Recommends:

Step 1 – Soak a cloth with oxalic acid and apply to the top of the stain for 10 minutes.
Step 2 – If the stain persists, reapply, but do not leave solution on longer than 30 minutes.
Step 3 – Once the stain is removed, clean surface with water alone, or with a soap & water solution.

Food Stains (Herbs & Spices, Red Wine, Mustard, Coffee & Tea, Fruits)

HanStone Recommends:

Option 1 – Soap & water or rubbing alcohol & water solution
Option 2 – Soak a cloth with a 50% bleach concentration. Apply to top of stain for 10 minutes. If stain persists, reapply, but do not leave on for longer than 30 minutes.
Option 3 – Apply hydrogen peroxide with a max 30% concentration. Then, rinse and wipe surface with water.

Ink-Water Based Markers - Print Transfer Marks

HanStone Recommends:

Option 1 – Gently apply rubbing alcohol to the stain until stain lifts.
Option 2 – For stubborn stains, soak a cloth with a 50% bleach concentration. Leave on top of stain for 10 minutes. If the stain persists, reapply, but do not leave on for longer than 30 minutes.

Other Stubborn Stains

Hard Water Deposits

HanStone Recommends:

Option 1 – Clean with vinegar
Option 2 – Non-abrasive scale remover solution

Soap Stains

HanStone Recommends:

Mild, alcohol-based degreaser such as Simple Green All Purpose Cleaner.

Silicone

HanStone Recommends:

Option 1 – Rubbing alcohol
Option 2 – DAP silicone remover

Chemicals to Avoid

These chemicals should be avoided around HanStone Quartz; however, this is not a complete list, and other chemicals not listed here might cause damage. The effect of using any chemicals on HanStone Quartz is dependent on the type of chemical, the length of exposure, and the degree of concentration.

  • Oil soaps, bluing agents, dyes, stains, paint thinner or strippers
  • Solvents such as acetone, nail polish, lacquer thinner, or bleach (short-term exposure is acceptable for purpose of cleaning difficult stains
  • Chlorinated solvents such as trichloroethylene or methylene chloride
  • Benzene, toluene, methyl ethyl ketone
  • Concentrated acids such as hydrocyanic acid, hydrofluoric acid, hydrochloric acid, sulfuric acid, nitric acid
  • Chemicals with high alkaline/pH levels (pH greater than 10)

If any of these substances come into contact with HanStone Quartz, rinse with plenty of water and follow the routine cleaning procedures above immediately.

Hanstone for Every Lifestyle

HanStone products are made for all occasions, everyday home use, entertaining, restaurants, bars and professional offices. No matter how you choose to live and where you choose to work and play, there’s a perfect HanStone product for you. Contact a dealer today and begin to live beautifully.